Trimble Terrasync Serial Number
You find that after you enter the registration number on the evaluation version. If you are using Trimble TerraSync software, or the GPScorrect.
Top 20 Technical Support Questions: Quick Reference—Table of Contents SUPPORT ISSUES 1. How do I/I need help to install Pathfinder Office?! How do I/I need help to install TerraSync?!
How do I/I need help to install GPS Analyst?! How do I/I need help to install ArcPad &/or GPScorrect?! My unit is not tracking satellites!
Serial Number Lookup
My data will not post process! I am not sure if I have the right Versioning or Compatibility! I have an invalid activation key / I need to put this on another unit and it won’t let me!
I cannot find the serial number! I cannot turn on my unit! My screen is frozen!
TRAINING REQUIRED 12. How do I get photos into an attribute?
How do I/I need help exporting a CSV files?! How do I/I need help exporting a shape file?! How do I/I need help importing imagery/background maps?! How do I make the Bluetooth work or connect an external device? How do I generate waypoints in ArcPad/TerraSync? I am not getting the accuracy I should be!
Which reference position do I use? How do I/I need help doing a data transfer? SUPPORT ISSUES 1. How do I/I need help to install Pathfinder Office?! Help customer find software serial numbers then e-mail: a) A download link for their version—Refer Support A to Z b) A Trimble PDF Manual specific to version, V5.40: (See page 30) 2. How do I/I need help to install TerraSync?! Help customer find software serial number then e-mail: a) A download link to their version—Refer Support A to Z b) A Trimble PDF Manual specific to version, V5.40: (See page 24) 3.
How do I/I need help to install GPS Analyst?! Help customer find software serial number then e-mail: a) A download link to their version—Refer Support A to Z b) A Trimble PDF Manual specific to version, V3.40: (See page 24) 4. How do I/I need help to install ArcPad &/or GPScorrect?! ArcPad- Download comes from their ESRI customer care portal.
Installation instructions can be found in the GPScorrect- Help customer find software serial number then e-mail: a) A download link to their version—Refer Support A to Z b) A Trimble PDF Manual specific to version, V3.40: (See page 24) 5. My unit is not tracking satellites! Find GPS Settings/Preferences on device and confirm com port settings are correct.
If it is a NMEA device, make sure the com port is on and activated. TerraSync- GNSS Settings ArcPad- GPS Prefernces ArcGIS Mobile- GPS Settings It is also possible this is a hardware malfunction. If the above fails to fix the problem, get the repair department involved. My data will not post process! 99% of the time it’s a issue, or they need to update their base station list. Help them get compatible but if we process the data we should charge them. Rule of thumb – Pathfinder office has to be newer than TerraSync (or same version).
I am not sure if I have the right Versioning or Compatibility! E-mail the customer this link: 8. I have an invalid activation key / I need to put this on another unit and it won’t let me! I cannot find the serial number!
Idm Serial Number
Hardware- See this link: Other Hardware – Have the customer tap Start Settings System System Info Software- See the options below TerraSync GPScorrect: Start TerraSync GPSc Switch from Skyplot to About Pathfinder Office Analyst: Start PFO GPS A Help About ArcPad: Blue Bubble About Also, check Trimble MTA, Goldmine History Tab or 10. I cannot turn on my unit!
Usually a hard reset will turn it on, for Hard Reset instructions. My screen is frozen! TRAINING REQUIRED 12. How do I get photos into an attribute? If they are still having trouble Quote them tech time @ $150 per hour. How do I/I need help exporting a CSV files?! If they still have trouble, then quote them tech time @ $150 per hour.
How do I/I need help exporting a shape file?! If they still have trouble, then quote them tech time @ $150 per hour. How do I/I need help importing imagery/background maps?! Quote them tech time @ $150 per hour. How do I make the Bluetooth work or connect an external device? If they are still having trouble Quote them tech time @ $150 per hour.
Serial Number Idm Gratis
How do I generate waypoints in ArcPad/TerraSync? Quote them tech time @ $150 per hour. I am not getting the accuracy I should be! Quote them tech time @ $150 per hour.
Which reference position do I use? Quote them tech time @ $150 per hour. How do I/I need help doing a data transfer?
Send the customer.